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Implementing Change as a Leader

In conversations with our dealer partners, I often hear the phrases, “I can’t get my guys to buy in.” or “I don’t know how to make my team use this tool.” Whenever a dealership is trying to implement new processes, a few things can be done to ensure a smooth and effective transition.


Change is inevitable in today's workplaces, whether it's implementing new processes or reshaping organizational culture. To navigate these shifts successfully, involving employees from the start is crucial.


Understanding the Why:

Before diving into change, we need to understand why it's necessary. Whether improving workflows or evolving our culture, clarity on the purpose sets the stage for engagement.


Sharing the Vision:

Communicate the goals and benefits of the change in simple terms. Show how it aligns with our organization's mission and why it matters to everyone.


Involvement and Empowerment:

Give employees a voice. Involve them in brainstorming ideas and solutions. When they feel heard and valued, they're more likely to embrace the change.


Training and Support:

Provide the tools and training needed to succeed. Support, whether workshops for new processes or resources for understanding cultural shifts, is key.


Leading by Example:

Leadership sets the tone. Lead by example, demonstrating a commitment to change through actions and behaviors.


Feedback for Improvement:

Keep communication channels open. Encourage feedback, listen to concerns, and adapt accordingly. Continuous improvement keeps the momentum going.


In summary, engaging employees in new processes and culture shifts requires clear communication, involvement, support, and a commitment to ongoing improvement. Together, we can embrace change and thrive in the evolving workplace.

-Renaldo Leonard

Performance Engineer

Lotpop Inc.


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